A lot of jargon gets thrown around in the field of business development but I feel that there are certain fundamental aspects to healthy sustained growth. I am not a proponent of one size fits all solutions or long winded reports. Every business and every business owner has their own needs and I am here to work with you to save you both money and time and minimize lost revenue and employee turnover. The following is a brief summary of some of the issues I focus on when providing business development services.
Are you focusing on the right segment of your customer base? I work with you in identifying and developing relationships with your most loyal customers and making certain they have consistent stream of communication with your internal staff and across all your touch points.
Are you providing a harmonious work environment that cultivates ingenuity, dedication and a sincere willingness to help the client? I open the door to dialogue with your team to identify road blocks in their happiness and minimize turnover.
Are you focusing too much or too little on your social media budget? I help you manage, sort and prioritize all aspects of your marketing plan.
Is your team utilizing data effectively as individuals and among each other? I help build the structure to consolidate that information and get everyone involved in contributing to it.
Are you maximizing the floor space of your business or website? I help assess current inventory and possible additions that could add both revenue and foot traffic.
Have your sales staff received the necessary training and information required to serve the clients? I speak to each member of the team individually to discuss everything they need and might be hesitant to ask for in their development process.
I believe the fundamental flaw with most operations is that they don't ask the question "Where would we be today had we paid more attention to the people involved in the process of growing and maintaining our company"